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Change from chipTAN to pushTAN

Changing your TAN procedure · Instructions

Change from chipTAN to pushTAN

Changing your TAN procedure · Instructions

Now switch to the pushTAN approval procedure – and follow these simple instructions. You can then use the pushTAN procedure immediately.

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Instructions and help
Switching from chipTAN to pushTAN · Instructions

Before you get started

Before you get started:

Important: Please prepare everything you need for the setup. You will find all the essentials in the following section.
Tip: Start the setup process on your device and keep an eye on the instructions at the same time – preferably with a second device.

S-pushTAN-App

For your online banking, you need the S-pushTAN-App to approve orders securely and with ease. Download the latest version of the app for free – from the Apple App Store or Google Play Store.

chipTAN generator

To enable the switch from chipTAN to pushTAN, you need your chipTAN generator.

Sparkassen-Card (debit card) – card number

Please have your Sparkassen-Card (debit card) ready. You will be asked to enter your card number. You will find the number on the back.

Before you get started

Before you get started:

S-pushTAN-App

For your online banking, you need the S-pushTAN-App to approve orders securely and with ease. Download the latest version of the app for free – from the Apple App Store or Google Play Store.

chipTAN generator

To enable the switch from chipTAN to pushTAN, you need your chipTAN generator.

Sparkassen-Card (debit card) – card number

Please have your Sparkassen-Card (debit card) ready. You will be asked to enter your card number. You will find the number on the back.

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Change the approval procedure

How to: Change approval procedure

Important: Make sure that you have already installed and opened the S-pushTAN-App and set a password to change the approval procedure.

You want to switch from the chipTAN procedure to the pushTAN approval procedure. The following instructions explain exactly what to do.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

How to: Change approval procedure

Important: Make sure that you have already installed and opened the S-pushTAN-App and set a password to change the approval procedure.

You want to switch from the chipTAN procedure to the pushTAN approval procedure. The following instructions explain exactly what to do.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

Find Tutorials in English

Do you need help with your online banking? Simply use our clear step-by-step instructions.

View Tutorial

And, good to know:

Set up or reinstall S‑pushTAN‑App

Set up pushTAN · Instructions

Safely and conveniently approve online banking transactions with the S‑pushTAN‑App. Find out here how to set up the S‑pushTAN‑App for the first time or to do it again.

Learn more

Set up the App Sparkasse Business

Setting up the App Sparkasse Business with pushTAN · Instructions

Keep an eye on your accounts and securely approve your orders in online banking. The instructions explain how to set up the App Sparkasse Business and the S-pushTAN-App step by step.

Learn more

Forgotten online banking PIN (password) or login name

Forgotten access data · Instructions

Useful tip – If you have forgotten your access data (login name/identity verification ID or online banking PIN) for Sparkasse online banking or your access is blocked. Even if your S-pushTAN-App does not work.