Schließen

Suche Schließen

Hauptnavigation

Kontaktbereich Kontaktbereich Kontaktbereich

Kundenservice
0365 8220-0

Beraterchat

E-Mail-Kontakt

Termin vereinbaren

Filiale finden

Kartensperre

Facebook

Instagram

Unsere BLZ & BIC

BLZ	83050000
BIC	HELADEF1GER

Switching from chipTAN to pushTAN

Changing your TAN procedure · Instructions

Switching from chipTAN to pushTAN

Changing your TAN procedure · Instructions

Ready to switch from chipTAN to pushTAN? If so, simply follow these instructions. Once you’re done, you’ll be able to use pushTAN right away.

You need

To do so, you will need:

S-pushTAN-App

Download the latest version of the app, which is free, from the Apple or Google Play Store.

chipTAN generator

To authorise the switch from chipTAN to pushTAN, you will need your chipTAN generator.

Sparkassen-Card (debit card) – card number

At some stage during this process, you will be asked to enter your Sparkassen-Card (debit card) number. This number can be found on the rear of your card.

How to

How to:

Changing your TAN procedure – how to

If you would like to switch from chipTAN to pushTAN, simply follow these step-by-step instructions. What you’ll need: You will need to have already installed the S-pushTAN-App and have a password for it.

Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.

And, good to know:

Setting up the S-pushTAN-App for the first or a repeat time

Setting up pushTAN · Instructions

The S-pushTAN-App allows you to easily and securely authorise online banking transactions. This guide explains how to set up the S-pushTAN-App for the first time or set it up again on a new phone/ tablet and what you’ll need to do so.

Learn more

Setting up your App Sparkasse with pushTAN

Setting up your App Sparkasse · Instructions

The App Sparkasse allows you to keep an eye on all of your accounts. This guide explains how to set up the App Sparkasse and the S-pushTAN-App.

Finanzstatus in App Sparkasse Smartphone

Learn more

Online banking: Forgotten password/PIN

Forgotten login details · Instructions

These instructions explain what to do if you have forgotten your online banking login details (username/login ID or password/PIN), your access has been blocked or if your S-pushTAN-App isn’t working.